Vignesh Aiyer
- Total activity 37
- Last activity
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Activity overview
Latest activity by Vignesh Aiyer-
Vignesh Aiyer created an article,
The Runner picked up the food but left without paying, how can I get payment for the order?
If a Runner mistakenly left without paying, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue type, then enter the details of your ord...
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Vignesh Aiyer created an article,
An order was placed twice, how can I get reimbursed for the extra order?
If an order was mistakenly placed twice, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue type, then enter the details of your order ...
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Vignesh Aiyer created an article,
What do I do if an order from my store never made it to the customer?
If an order from your store does not get delivered to your customer successfully, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue ty...
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Vignesh Aiyer created an article,
How do I update runners about new ordering procedures?
To update ordering procedures, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," choose "Location Details Update" and select "Change in Pickup Notes." You will...
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Vignesh Aiyer created an article,
We handed the runner the wrong items. What can I do to make sure the customer received the right order?
To cancel an active order, go to the Partner Help Center, click "Order & Delivery Support," choose "Other" for issue type, then enter the details of the order that went out with the wrong items. Th...
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Vignesh Aiyer created an article,
How can I add a new location to the Favor app?
If you are looking to add a new location to your existing Favor partnership, please contact our sales team at sales@favordelivery.com. Please provide details on your restaurant name and the new loc...
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Vignesh Aiyer created an article,
How can I mark a location as temporarily closed?
To mark your location as temporarily closed, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Temporary Pause in Ordering." You will complete a fo...
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Vignesh Aiyer created an article,
How can I mark a location as permanently closed or remove it from the app?
To remove your location from the app, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Permanent Pause in Ordering." You will complete a form lett...
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Vignesh Aiyer created an article,
How do I set temporary hours changes?
To set temporary hours, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Hours Update." You will complete a form letting us know what the temporar...
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Vignesh Aiyer created an article,
How do I update my location address?
To update your location address, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Location Details Update." You will complete a form letting us kn...