Vignesh Aiyer
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Articles
Recent activity by Vignesh Aiyer-
How can I add a different menu for a specific location?
To add a different menu for a specific location, go to the Partner Help Center click "Request an update to Menus, Hours, and Location" and choose "Menu Update." You will fill out a form letting us ...
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What do I do if an order from my store never made it to the customer?
If an order from your store does not get delivered to your customer successfully, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue ty...
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How do I update my location address?
To update your location address, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Location Details Update." You will complete a form letting us kn...
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How do I update my menu for temporary or seasonal specials?
To notify Favor of any temporary menu changes, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location" and choose "Menu Update." You will complete a form letting us k...
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An order was placed twice, how can I get reimbursed for the extra order?
If an order was mistakenly placed twice, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue type, then enter the details of your order ...
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How can I mark a location as permanently closed or remove it from the app?
To remove your location from the app, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Permanent Pause in Ordering." You will complete a form lett...
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How can I specify what times my menu items are available (i.e. brunch, lunch, dinner)?
To notify Favor of menu item time windows, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location" and choose "Menu Update." You will complete a form letting us know ...
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The Runner picked up the food but left without paying, how can I get payment for the order?
If a Runner mistakenly left without paying, you can go to the Partner Help Center, click "Order & Delivery Support," choose "Reimbursement needed" for issue type, then enter the details of your ord...
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How can I mark a location as temporarily closed?
To mark your location as temporarily closed, go to the Partner Help Center, click "Request an update to Menus, Hours, and Location," and choose "Temporary Pause in Ordering." You will complete a fo...
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How can I add a new location to the Favor app?
If you are looking to add a new location to your existing Favor partnership, please contact our sales team at sales@favordelivery.com. Please provide details on your restaurant name and the new loc...